About Us

ABOUT MODSESSION

ModSession is an independent online retailer of physical watches. The website is operated by Veltrix Group Corporation and serves customers in the United States.

We sell selected third-party branded and unbranded watches. ModSession is not the manufacturer of third-party branded products and does not claim affiliation, endorsement, or authorized-dealer status unless a product page expressly states otherwise. Manufacturer and product trademarks belong to their respective owners.

HOW ORDERS ARE FULFILLED

We work with third-party supplier and logistics partners. Depending on product location and stock, an order may be dispatched from a partner fulfillment facility outside the United States. The published handling, transit, tracking, return, and refund terms apply regardless of dispatch origin. ModSession remains responsible for customer support and the policies published on this website.

WHAT CUSTOMERS CAN EXPECT

Prices and availability shown before purchase
U.S.-only shipping with a published 13-20 business-day total estimate
Tracking information after dispatch
A documented 30-day return process for eligible unused items
Customer support during published Mountain Time hours

The Arvada address below is for business correspondence. It is not a retail storefront. Do not send a return without first receiving return authorization and the applicable return instructions.

Email: support@modsession.com
WhatsApp/customer support: +1 405-666-9699
Support hours: Monday-Friday, 9:00 AM-5:00 PM Mountain Time (America/Denver)
Business correspondence address: 6342 Kendall St, Arvada, CO 80003, United States