Contact Us
We answer every message within one business day.
Send us a message
We answer every message within one business day, Monday to Friday. Order numbers start with # and appear on your confirmation email — including one speeds everything up.
Other ways to reach us
support@modsession.com — order questions, returns, warranty claims, wholesale.
Message our page at web.facebook.com/ModSession. Handy if you want to send photos of a damaged item.
Registered address
ModSession
7531 Lerose Dr, Jonesboro, GA 30236
This is our office and correspondence address, not a shop counter and not a returns depot. To send something back, email us first and we will give you the correct return address for your order.
Dispatch warehouse
Orders are packed and shipped from:
Flat 1323, 13/F, Block A, Golden Industrial Building, 16-26 Kwai Tak Road, Kwai Chung, Hong Kong
Every order leaves from here and travels to you with FedEx.
Support hours
Monday to Friday, 9:00 – 17:00 Eastern Time. Messages sent at the weekend are answered on Monday morning.