Warranty
WARRANTY & DEFECTIVE ITEM SUPPORT
Last updated: August 12, 2026
ModSession does not advertise or include an additional manufacturer or seller warranty unless a specific product page expressly states the provider, duration, coverage, exclusions, and claim procedure before purchase.
ITEMS DAMAGED, DEFECTIVE, OR INCORRECT ON DELIVERY
Contact support within 7 days after delivery with the order number, a description of the issue, and clear photos or video. After review, ModSession will provide an appropriate repair, replacement, return, or refund remedy under the published Return & Refund Policy.
MANUFACTURER WARRANTIES
A manufacturer warranty applies only when the product page expressly says it is included. Third-party brand names do not by themselves mean that ModSession is an authorized dealer or that a manufacturer warranty is available.
STATUTORY RIGHTS
This policy does not limit any consumer rights that cannot be excluded under applicable law.
- Email: support@modsession.com
- WhatsApp/customer support: +1 405-666-9699
- Support hours: Monday-Friday, 9:00 AM-5:00 PM Mountain Time (America/Denver)
- Business correspondence address: 6342 Kendall St, Arvada, CO 80003, United States